Norican Group
Careers
Customer Success Engineer - Monitizer - LaGrange

Published 8/29/2023 12:40 PM

Customer Success Engineer - Monitizer - LaGrange

LaGrange GA

Do you want to join a world leading provider of technology for the formation and enhancement of metallic parts?

We are seeking a Customer Success Engineer r to join our skilled team who work to meet the needs of our customers through innovative and creative solutions. As a Customer Success Engineer, you will engage with customers to ensure positive outcomes, post-sales value, and upsell opportunities while serving as the local digital leader. You will also ensure projects deliver on time and with high quality standards, in collaboration with project management and product experts.

We offer a competitive package that includes excellent salary and benefits, many of which are company paid.

Benefits of joining the Norican team

Competitive salaries
Employer paid health insurance options
401K plan with company match
Annual bonus opportunity
Paid vacation and sick time
Paid standard holidays and Birthday holiday
Employer paid STD and LTD, life/accidental, critical illness coverages
Employee Celebrations and Appreciation Events

What we are looking for:

Technical degree (Engineering, Electrical, Manufacturing Process) or similar
Experience in a relevant field
Ability to manage customer relationships
Has knack to learn about data-based products, cloud technology, IoT protocols like OPC-UA or IT topics
Proactive personality with strong communication and interpersonal skills.
Ability to clearly articulate technical concepts or recommendations to customers (across levels)
Socially competent and team spirited, ideally with past international exposure
Outstanding problem-solving skills and passion for driving business value to customers through new digital technologies
Like to work in an agile and dynamic environment
Willingness to travel up to 60% of the time

Health Insurance (Medical, Dental, Vision)

401k plan with company match

Annual bonus opportunity

Paid vacation and sick time

Paid standard holidays and Birthday holiday

Employer paid Short Term and Long Term Disability coverage, life/accidental coverage, critical illness coverage

Employee Celebrations and Appreciation Events

Excellent Service Awards

Interested? Apply Now!

If you want to help us Shape Industry, we want to hear from you!

To apply, send your resume to jobs.na@noricangroup.com.

To find out more about our company culture, please find us on LinkedIn.