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Join the North American team
Service Technician vacancies

Published

We are recruiting Service Technicians to join our expanding team throughout the United States

Main Duties:

  • Build relationships with all customers, exceeding their expectations
  • New equipment installation
  • Equipment upgrades  
  • Trouble shoot and repair equipment
  • Inspect equipment to identify all future parts and service needs
  • Tune and optimize equipment performance
  • Represent Norican
  • Be innovative
  • Ability to travel 80-100% of the week
  • Support the sales department
  • Continuous training and certifications on technical knowledge
 

Specific tasks:

  • OEM equipment installations (project management / manage contractors, facility maintenance)
  • Equipment rebuilds
  • Troubles shoot and repair equipment.
  • Complete machine inspection checklists to provide the customer with a list of detailed checkpoints,
  • Parts and Service requirements (current and future)
  • Machine tune-ups, electronic, hydraulic, mechanical to optimize equipment performance.
  • Complete machine protection system checklists, detailed service reports. Review all with the customer during meeting and achieve sign-off.
  • Conduct equipment training classes at customer site.
  • Direct and clear communication with the customers on their specific needs.
 

Personal Characteristics:

  • Highly technically skilled
  • Detail oriented
  • Self starter
  • Self assured 
  • Excellent communicator

Professional experience & background: Minimum Requirements

  • Previous experience working in maintenance /service role
  • Previous hydraulic, pneumatic, electrical and electronics experience
  • Used to working with customers
  • High school diploma and higher education desired
  • Computer literate

KPI’s:
Customer feedback on performance, professionalism, communication skills.
Service Manager review.
Location
Travel to customer sites is essential, we are recruiting throughout North America
Benefits
Attractive salary based on experience
Full benefits offered
Company vehicle

Sound interesting?

Please send your application and CV to tami.poe@noricangroup.com, as soon as possible, or contact us for more information.

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