Customer Success Engineer - Industry 4.0


Norican Digital is a start-up of Norican and develops industry 4.0 technologies tailored to applications around the formation and enhancement of metallic parts. Based on our IoT infrastructure we develop brand-independent tools for industrial manufacturers worldwide. We monitor and increase performance and use intelligent analytics to detect and predict anomalies.

For connecting all kind of process equipment to the Norican hub to gather data and build applications to create value in industrial manufacturing, we are looking for a: Customer Success Engineer - Industry 4.0

Tasks waiting for you:

  • Drive the development of brand specific digital products
  • Shape the interface between customers and product development
  • Manage independently design thinking workshops with customers and machine OEMs,
    to develop data based products creating value (e.g. by increasing productivity)
  • Connect production machinery with gateway-solutions with our Cloud und design specific dashboards, also on site in a production environment
  • Set standards for our processes (installation, set-up, documentation)
  • Establish our solutions as a standard in our industries, in installed base equipment as well as in new OEM equipment
  • Manage international projects in the industrial digitization

You convince us with:

  • A degree in engineering (mechanical/chemical/industrial/foundry technology/electrical) or similar education
  • Some work experience as production or plant engineer, ideally in the equipment or foundry industry, either iron or non-ferrous
  • Large interest in understanding in detail and optimizing production processes
  • Very good command of English
  • Structured and analytical thinking
  • High degree of dedication and a systematic autonomous method of working
  • Distinct team ability in connection with excellent communication skills
  • Willingness to travel

We are offering:

  • Opportunity to develop in the rapidly growing market of industry 4.0
  • Diversified, attractive international projects
  • Workplace in a cool Co-Working Space in the heart of Munich
  • Heterogeneous Technology-Stack based on latest Open-Source-Technologies within a micro service based architecture
  • Short, personal and efficient decision-making Lots of room for your own ideas and suggestions as well as their quick implementation due to brief decisions making processes
  • Individual trainings and opportunities to attend conferences pertaining to your discipline
  • Flexible working time

If you like to actively shape industries of the future, to take responsibility and to become part of a creative team, we are looking forward to your application with your salary expectation.

Please send your application to: